Refund policy

Worms Policy

Final Sale on all worms and sale products (no returns/refunds). There are no refunds on DOA orders however you can read about our Live Guarantee here.

If you wish to cancel your order, cancelations must happen by 5pm ET on the day of the order. Cancellations will incur a 5% reduction in your refund to reflect the payment transaction costs.

Non-Worms Policy

Once an item of merchandise is delivered to you, you can return that item within 30 days of delivery. To be eligible for a return, your merchandise must be unused and in the same condition that you received it and must be in the original packaging. A return request can be made through your account profile here. If accepted, we'll process a refund to the original purchase method.